Shipping Policy

Thank you for shopping at ozzariaustralia.com. The following terms outline our Shipping Policy.

Shipping Coverage

We currently ship exclusively within Australia.

Processing & Dispatch Times

Orders are processed and dispatched within 1–5 business days (Monday–Friday).

Delivery Times

Once dispatched, delivery typically takes 7–15 business days depending on your location and courier workload.

While we use reasonable efforts to meet these timelines, delays may occasionally occur due to factors outside our control.

Shipping Cost

Shipping is 100% FREE on all orders — Australia-wide.

Order Changes & Cancellations

Once an order has been confirmed, it cannot be modified or cancelled. If you wish to return an item, you must wait to receive it and then follow our return process.

Item Not Received

If tracking shows delivered but you did not receive your parcel, please contact the carrier first. If the issue persists, email us at support@ozzariaustralia.com.

Tracking Information

You will receive a shipping confirmation email with tracking details once your parcel is dispatched. Tracking may take up to 24–72 hours to update.

Damaged Packages

Ozzari Australia is not liable for parcels lost or damaged in transit. If your order arrives damaged, please file a claim with the carrier. You may also contact us for assistance.

Contact

Email: support@ozzariaustralia.com
Website: ozzariaustralia.com